Sangeeta Parakala
Product Design Leader | AI & Complex Systems
AI Workflows · Service Design · Information Architecture · Scalable Platforms
M: 919.279.0078 sparakala@gmail.com sparakala.com LinkedIn ↓ Download Resume
Professional Summary

Design and systems leader with 10+ years of experience building scalable platforms, onboarding systems, and AI-assisted workflows across complex multi-user enterprise environments. Specialize in transforming dense technical workflows, interconnected data systems, and operational complexity into intuitive experiences that improve onboarding, usability, and time-to-value across diverse user personas. Experienced partnering closely with engineering teams to define information architecture, interaction patterns, prototyping frameworks, and interoperable workflows, including structured FHIR-based systems and large-scale onboarding experiences. Known for combining systems thinking, technical collaboration, and human-centered design to create scalable experiences for both users and emerging AI-driven workflows.

Building systems for operational efficiency and enterprise decision-making at scale.

Slope · Omnicell · Optum · Lenovo · IBM

Skills
Product & Service Design
Developer Experience (FHIR) Information Architecture UX Strategy Workflow Design Design Systems Service Design AI-Assisted Workflows Conversational Interfaces 0→1 Product Development
AI & Interaction Design
AI Experience Design Explainable AI (XAI) Human-in-the-Loop Systems Decision Intelligence AI Strategy
User Experience
Human-Centered Design UX Research Accessibility & Inclusive Design Usability Testing Data Visualization
Platforms & Tools
Web Platforms Enterprise SaaS Internal Tools AI-Assisted Prototyping HTML React Prototyping Figma Axure Miro Conversational Systems
Human Factors & Systems
Human Factors Cognitive Load Reduction Safety-Critical Workflows Cross-Platform Systems Decision Support Multimodal Experiences
Design Leadership
  • Partnered across product, tech, and business to unblock complex challenges and accelerate decision-making
  • Applied human-centered design methods to navigate competing priorities and deliver scalable solutions
  • Led discovery-driven design initiatives through user research, workflow analysis, rapid prototyping, and iterative testing in ambiguous, high-stakes problem spaces
  • Used customer insights and usability feedback to identify friction and improve experience quality across complex systems
AI & Workflow Experience
  • Designed AI-assisted workflows that balance automation with human oversight, clarity, and trust
  • Built conversational and assistant-driven interaction patterns for navigating complex operational systems
  • Developed scalable information architectures and workflow structures to reduce onboarding friction and cognitive load
  • Partnered closely with engineering teams to rapidly prototype and validate technical workflows using HTML and React-based prototypes
  • Used AI-assisted tooling and rapid iteration workflows to accelerate product exploration and implementation alignment
  • Focused on creating systems that support both human usability and structured machine interaction
Education
MFA, Graphic Design
Savannah College of Art & Design (SCAD), Savannah GA
UX Design Principles for AR/VR
Tandon School of Engineering, NYU